Refund and Returns Policy
Terms and Conditions
Welcome to Omika International LLC. These Terms and Conditions govern the use of our website, services, and business transactions. By accessing our website, requesting samples, or placing an order with our company, you agree to comply with the following terms.
These terms are designed to establish a clear and professional framework for business relationships with our global clients and partners.
1. Business-to-Business (B2B) Services
Omika International LLC operates strictly as a business-to-business (B2B) manufacturer and exporter.
Our services are intended for:
Brands and private label companies
Distributors and wholesalers
Sports clubs and gyms
Sports academies and institutions
Commercial resellers and e-commerce businesses
We do not sell individual retail products or process consumer-level purchases.
2. Product Manufacturing (OEM / ODM)
As a specialized manufacturing partner, Omika International LLC provides OEM and ODM production services.
Our manufacturing services may include:
Custom product development
Private labeling and logo application
Custom material selection
Product design modifications
Custom packaging solutions
Clients are responsible for ensuring that any provided designs, trademarks, or branding elements do not violate third-party intellectual property rights.
3. Quotations & Pricing
All price quotations provided by Omika International LLC are based on:
Product specifications
Materials used
Order quantity
Customization requirements
Packaging and labeling
Prices may be subject to change if there are modifications to design specifications, material costs, or order quantities.
Quotations are typically valid for a limited period unless otherwise stated.
4. Minimum Order Quantity (MOQ)
Due to the nature of manufacturing operations, most products require a minimum order quantity (MOQ).
The MOQ may vary depending on:
Product type
Customization requirements
Materials used
Production complexity
MOQ details are communicated during the quotation process.
5. Samples
To allow potential clients to evaluate our product quality, sample products may be provided upon request.
Sample terms may include:
Sample costs depending on the product
Shipping charges generally covered by the client
Sample production time typically between 3–7 working days
Samples are intended for quality evaluation prior to bulk production orders.
6. Order Confirmation
Orders are considered confirmed only when:
Both parties agree on product specifications
Pricing and quantity are finalized
Payment terms are accepted
Once production begins, modifications may not be possible or may incur additional costs.
7. Production Time
Production timelines depend on:
Order size
Product complexity
Customization requirements
Current production schedule
Estimated production timelines are communicated during order confirmation.
8. Shipping & Delivery
All shipments from Omika International LLC are arranged through trusted international logistics partners such as:
DHL
FedEx
UPS
Sample deliveries typically arrive within 4–5 working days via direct express shipping.
Bulk orders may be shipped through:
Express courier
Air freight
Sea freight
Delivery timelines may vary depending on destination and customs procedures.
9. Customs Duties & Import Regulations
Buyers are responsible for complying with their country’s import regulations, duties, taxes, and customs clearance requirements.
Omika International LLC provides all necessary export documentation required for international shipments.
10. Quality Assurance
Quality is a fundamental part of our manufacturing process.
All products undergo:
Raw material inspection
Production quality control
Final product inspection
Packaging verification
This ensures products meet the agreed specifications and international standards.
11. Intellectual Property & Confidentiality
All client designs, logos, branding materials, and product specifications provided to Omika International LLC are treated with strict confidentiality.
We respect and protect the intellectual property rights of our clients and do not reproduce or distribute proprietary designs without authorization.
12. Limitation of Liability
While we strive to maintain the highest standards in manufacturing and logistics, Omika International LLC is not liable for:
Delays caused by customs clearance
Shipping delays by third-party carriers
Import restrictions in the buyer’s country
Force majeure events beyond our control
13. Policy Updates
Omika International LLC reserves the right to update or modify these Terms and Conditions at any time. Updates will be reflected on this page with the revised effective date.
14. Contact Information
For any questions regarding these Terms and Conditions, product inquiries, or business cooperation, please contact us through the official communication channels listed on our website.